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Satisfaction Guarantee

Explore information on our guarantee policies and the steps we take to make sure you are delighted with every purchase. Your confidence in our products and services is our priority, and this section is designed to ensure your satisfaction.

How do I make use of the satisfaction guarantee?

You have 100 days from the date your order is placed to contact us regarding a return or refund. After this time period, unfortunately, we will not be able to process any refunds. Make sure to reach out to us within this window, and we'll be happy to

I don't like the bears

We’re sorry to hear that! Everyone has their own preferences, but sometimes the first impression can be deceiving. Most of our bears have a great fruity taste, but if they seem unusual at first, we recommend giving them a few more days—you might just

They are not effective on me

The time it takes to notice changes can vary from person to person. Every body is unique, and many factors—such as physical activity, diet, sleep habits, hormones, and genetics—can influence the results. Generally, you should start seeing or feeling

I was sick after taking them

We’re sorry to hear that! Did you follow the recommended dosage and instructions? For example, our Burn Baby Burn bears should not be taken on an empty stomach. Also, please check if you might be allergic to any ingredients. If you’re unhappy with th